Intentional Leaders Podcast with Cyndi Wentland

Managing Workplace Drama: Causes, Impact, and Solutions

Episode 56

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Workplace drama—those energy-draining, morale-depleting, and soul-sucking behaviors—can disrupt even the most professional environments.ut why does it happen, and more importantly, how can we address it?

Why Does Workplace Drama Occur?

  1. Attention Seeking: some individuals crave recognition and feel important when others focus on them.
  2. Status Enhancement: being "in the know" or sharing exclusive information can make individuals feel powerful.
  3. Low Emotional Intelligence: a lack of self-awareness or self-management leads some to overlook how their actions affect their credibility and relationships.
  4. Unclear Behavioral Expectations: without explicit guidelines, behaviors like gossiping or speaking negatively about others may go unchecked.
  5. Lack of Accountability: when there's no consequence for disruptive actions, such behaviors can persist.

Strategies to Manage and Reduce Drama

  1. Set Clear Expectations
  2. Identify and Label Ineffective Behaviors
  3. Address Issues Promptly
  4. Foster Emotional Intelligence

By proactively managing and setting standards, you can transform a drama-filled workplace into a harmonious and productive space. emember, while some may thrive on drama, you have the choice not to attend the performance.


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